Hello, I found this episode very interesting and reminded me of the work of Douglas Noll and his book. You may find him an interesting guest for your podcast which I just discovered. Here is a write up on him. dougnoll.con
Douglas E. Noll is a professional mediator, author, and expert in conflict resolution who has gained recognition for his pioneering work in affect regulation—the ability to manage and respond to emotional experiences. He is best known for developing techniques to "de-escalate" tense situations by actively listening and reflecting back emotions, a method he calls "listening another person into existence." Noll's approach emphasizes empathy and emotional validation as tools to calm agitated individuals, whether in prisons, corporate settings, or everyday conflicts. His work bridges neuroscience and practical communication skills, offering transformative tools for personal and interpersonal peacebuilding.
Hello, I found this episode very interesting and reminded me of the work of Douglas Noll and his book. You may find him an interesting guest for your podcast which I just discovered. Here is a write up on him. dougnoll.con
Douglas E. Noll is a professional mediator, author, and expert in conflict resolution who has gained recognition for his pioneering work in affect regulation—the ability to manage and respond to emotional experiences. He is best known for developing techniques to "de-escalate" tense situations by actively listening and reflecting back emotions, a method he calls "listening another person into existence." Noll's approach emphasizes empathy and emotional validation as tools to calm agitated individuals, whether in prisons, corporate settings, or everyday conflicts. His work bridges neuroscience and practical communication skills, offering transformative tools for personal and interpersonal peacebuilding.